Online Banking
Mobile Banking with Community Bank allows you to do your banking on the go - when it's convenient for you. To get started, simply download the Community Bank Mobile App for your mobile device.
Save a trip to the bank or ATM. Deposit checks anytime, anywhere using the Community Bank Mobile App.
Mobile Banking is an additional feature of our Online Banking service. You will need to first enroll in Online Banking. Your username and password established in Online Banking is then used to access Mobile Banking.
We have an app available for both consumers and business customers. Visit the Business Banking page for more information on the Business Mobile App.
You can reset your password within Mobile Banking by selecting the Forgot Password option. Once you've updated your password in Mobile Banking, your Online Banking password will also be updated.
Mobile Banking offers most of the same functionality as Online Banking; viewing account balances and transactions, making transfers and bill payments.
Yes. Our Mobile Banking app for the iPhone and Android devices allow you to quickly and easily sign in with Touch ID, which uses your phone’s fingerprint recognition feature. If you prefer not to use Touch ID to access Mobile Banking, you can turn it off by selecting “More” in the lower right corner of your screen. You will then sign in with your username and password.
Face ID is a facial recognition feature built into compatible Apple devices. The facial recognition data registered on your device allows you to log in to the Mobile Banking App without needing to type in your User ID and Password.
No. This information and data is stored on your phone and is not stored within the Community Bank App.
Log in to Online Banking and select Profile in the upper right corner of your screen. Then select Manage Mobile Devices and remove the lost or stolen device. For added security, you can report your lost or stolen device to Community Bank by calling 507-385-4444.
Mobile Banking leverages multiple layers of security, including password protection and the SSL (Secure Sockets Layer) communication protocol, which employs 256-bit encryption.
Yes. The mobile deposit feature allows you to deposit a check using your phone’s camera.
No. Mobile Deposit is a free service.
Sign in to your CB Mobile App and follow these easy steps:
1. Select Deposit in the lower right corner of your screen2. Select New mobile deposit3. Select the account you want to deposit to4. Enter the amount of the check 5. Take a photo of the front of the check and select 'use'6. Take a photo of the back of the check and select 'use'7. Hit next and confirm the deposit8. Answer security question and continueYou’ll receive a confirmation the deposit has been processed. If there are issues with the check or deposit amount, you’ll receive a message providing details of how to proceed.
You can deposit checks that are in US Dollars. This includes personal or business checks, cashier’s checks, money orders, and government checks. All checks you deposit must be payable to you.
Savings bonds, International checks, and cash.
Each check you deposit is considered a single deposit. Single deposits are limited to $1,500. You can make multiple deposits on a daily basis up to $3,000 per day.
Endorse the check and write CBM Mobile Deposit Only underneath your signature. Checks may be rejected if not endorsed this way.
4:00 p.m. is the daily cut-off time for mobile deposits. Deposits made before 4:00 p.m. will post to your account by 6:00 p.m. on Mondays through Fridays. Mobile deposits made after 4:00 p.m. Friday and before 4:00 p.m. Monday will be posted to your account by 6:00 p.m. on Monday.
Deposits made on federal holidays are processed the following business day. This includes: New Year’s Day, Martin Luther King Jr Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas Day.
If the deposit passes all the real time tests, it continues on for additional processing. Real time tests includes a clear image of the front and back of the check. Your deposit will initially have status of Pending upon submission. Your deposit may be rejected for reasons such as: improper endorsement, check not payable to account owner, or the item is not eligible for mobile deposit.
By monitoring the Deposit History, you can check your account history to confirm the deposit status has moved from Pending to Accepted.
You will receive a message informing you of the status of your Mobile Deposit.
Pending – A status of Pending indicates the check has passed the initial test for clarity, duplication, deposit accuracy, and the deposit amount is within the deposit limits for your account. The bank is in the process of completing the review of the deposit.
Accepted – A status of Accepted indicates the bank has accepted the deposit and it has posted or is in the process of posting the deposit to your account.
Failed – A status of Failed indicates the bank has rejected the deposit for reasons beyond the normal clarity, duplication, deposit accuracy, or deposit limit. If a deposit is not accepted, please contact us at 507-385-4444.
Funds are available after two business days. You will be notified if longer holds apply.
Retain for 60 days. This allows time for processing. In the event the original check is required, you will be contacted by us.
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